ONE WEEKEND ONLY

FAQ

About us

Read about us and our story here.

Ah-lee-tsee-ah.

About our chocolate

Yes! Alicja Confections sources chocolate from the best chocolate maker, Cacao Barry. Cacao Barry is certified sustainable under the Cocoa Horizon program. We are committed to empowering cacao farmers to improve their incomes, and stay active in supporting industry programs that aim at eradicating abusive child labor, keeping ecological sustainability in mind.

Our bars, discs, and dragées are best eaten within 1 year of purchase. Store in a cool, dry place. Some people like to eat cold or frozen chocolate, but we recommend they be enjoyed at room temperature for best flavour. 

Our bonbons are made fresh and are best eaten within 10 days of purchase if stored at room temperature, or within one month if stored in the fridge. They are best enjoyed at room temperature, especially after a delicious meal.

All Alicja Confections products are made in our kitchen in Ottawa. In our facility, we make items that contain nuts, soy, dairy, gluten, and other allergens. We take extreme care to make our products that are dairy-free friendly and/or gluten-free friendly separately from others, but cross contamination is still possible. Please refrain from consuming our products if you have any severe food allergies including nuts, dairy, and gluten.

About our products

A Postcard Chocolate Bar is a chocolate bar you can send in the mail. Learn more about our best selling product HERE.

Our brand new retail location is now open for in person shopping and local pick-up at 303 Richmond Road, in Westboro, Ottawa. Find our Postcard Chocolate Bars and many more Alicja Confections products at these locations HERE.

About your order

We offer Canada-wide shipping (free shipping on orders over $75), US shipping (free shipping on orders over $100), and world-wide shipping*.
*Some countries are currently not accepting shipments from Canada due to COVID-19 restrictions.

Shipping
World-wide shipping at a discounted rate with Canada Post.
Step 1: Upon checkout, select shipping.
Step 2: Full out yours or your recipient's shipping information (we can ship to someone on your behalf!) and we will ship your order within 3-5 business days of your order being placed. See more about our shipping policies here.

Pick-up
Pick-up at our 303 Richmond Road location in Ottawa.
Step 1: Upon checkout, select pick-up.
Step 2: We will pack your order and send you a pick-up notification (usually in 1 business day).
Step 3: Pick-up your order at 303 Richmond Road.

When we send your orders, we send out a little "Hey! We sent your order!" email. Please check your spam box if you have not received this email within 3 business days of ordering. If we did not include a tracking number, there is no tracking number! All orders sent by Letter Mail/Regular Mail do not include tracking to keep down cost for you. Postcard Chocolate Bars sent as postcards DO NOT include tracking and are sent via standard letter mail (5-15 business days).

About your business

Yes! Have a shop and you'd like to stock our Postcard Chocolate Bars, hot chocolate mixes, loose leaf teas, and more? Apply to become an Alicja Confections Stockist HERE.

We've partnered with Faire to offer US$100 off & 1 year of free shipping on our line on new Faire accounts. Ordering our line through Faire offers 60-day payment terms, returns, and we always participate in their discount markets. Sign up here: alicjaconfections.faire.com